Frequently Asked Questions
Everything you need to know about bringing Commune into your home.
What materials are used in Commune furniture?
We prioritize sustainable, high-quality materials including FSC-certified solid wood, premium top-grain leathers, and eco-friendly textiles designed for durability and comfort.
How long does shipping take for large furniture items?
Standard delivery for in-stock furniture typically takes 7-14 business days. For custom or made-to-order pieces, please allow 8-12 weeks for craftsmanship and delivery.
Do you offer White Glove Delivery and assembly?
Yes, we offer a White Glove Delivery service which includes professional room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy?
We offer a 30-day return window for most items. Products must be in original condition. Please note that custom orders and final sale items are not eligible for return.
Do your products come with a warranty?
Every Commune piece is backed by a 1-year limited warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.
Can I request fabric or wood swatches?
Absolutely. You can order a curated swatch kit through our website to see and feel our materials in your own lighting before making a final decision.